testimonials


  • Stars:

    By: Leamhouse

    Would you recommend? - Yes

    I was very happy with the service I received from Tailor Made Sales & Lettings, overall, she dealt with the sale of my house well.
    Tom was excellent from the stages of the process I dealt with him. He answered any queries I had promptly and was easy to contact when I needed him.

  • Stars:

    By: Mrs Wright

    Sold Price - 560,000

    Would you recommend? - Yes

    Very professional service throughout the sale process. Tom and all the team we dealt with were professional, proactive and the communication was very good throughout. Viewings were arranged smoothly and very detailed feedback was given every time. Thank you for your excellent service.

  • Stars:

    By: MMorris

    Sold Price - 423,500

    Would you recommend? - Yes

    Looking for a property in Kenilworth we registered with Tailor Made Sale and Lettings and were directed to two properties which matched most of our criteria. Within 48 hrs we were shown around twice by Tom and were impressed with the efficiency and candid answers we were given to our questions. All matters were swiftly handled and their follow up was very effective. We found the staff to be highly competent and courteous.

  • Stars:

    By: Rob

    Would you recommend? - Yes

    Very up front and honest throughout the process. Called back and gave feedback when promised. Overall a good experience using Tom

  • Stars:

    By: Stuart Watson

    Sold Price - 165,000

    Would you recommend? - Yes

    Tom provided us with an excellent service from day one. Very professional, explained everything clearly as we haven't sold for over 10 years and lots has changed. The 'for sale' sign went up and he soon had 4 people interested... And sold very quickly! We believe Tom priced it absolutely perfectly - we got our asking price and we are really pleased. Always available by phone or email and guided through to completion. Highly recommend. 10/10!

  • Stars:

    By: Mr D Hardiman

    Sold Price - 315,000

    Would you recommend? - Yes

    We had multiple viewings of the property in quick succession so as to enable us to make a firm decision, Tom was very helpful and understanding about it. They also helped negotiate the date of completion well, as it was not straightforward. In the end, we had an excellent outcome, and all went smoothly.

  • Stars:

    By: Barbara

    Sold Price - 249,950

    Would you recommend? - Yes

    Tom was very helpful and made great efforts to show me the property when meeting with tenants who were not helpful. Al in all he looked after my needs very well.

  • Stars:

    By: Claire & Tim Crofts

    Sold Price - 700,000

    Would you recommend? - Yes

    Tom at Tailor Made was absolutely great. My husband and I were searching for a particular long term family property.
    Tom got to know us and actively and proactively searched for property's for us. Including leaflet drops etc. Tailor Made was the only estate agent in Kenilworth who spoke to us like a " customer" in that sense I mean that others took our details and we got automated emails of properties that were not even remotely what we wanted! Tom would telephone with regular news and highlight properties that may be coming on the market he would call us immediately to offer a property viewing only hours after a qualified property was about to go for sale. Due to the fact that Tom really got to know us, understood us, our position and what we were looking for meant that he was able to help us find our dream home. Professional and delightful to work with and both My husband and I were very impressed with Tom and Tailor Made all round.
    We love our new house and we are very happy Thank you Tom

  • Stars:

    By: : D & R

    Sold Price - 480,000

    Would you recommend? - Yes

    Mark was our first point of contact and was courteous, helpful and thorough. Tom was our second point of contact and was highly efficient, not to say dynamic in a charming and straightforward way. We cannot thank both enough for their advice, support, re-assurance and first rate efficiency through what was a very stressful process. They were always there for us, returning calls immediately and it was just a pleasure to do business with them. We thank them and would highly recommend them.

  • Stars:

    By: Mr Markham

    Sold Price - 300,000

    Would you recommend? - Yes

    Initial, we first meet Tom before our restoration was complete & he showed good enthusiasm & offered good advice once the project was complete.
    Latterly James took over the sale & proved to be highly professional, organised & kept us very well informed through each part of the process, finding a buyer within 3 weeks & a completed sale within 5 weeks, well done indeed, highly recommended we will returned to Tailor Made for future Business.

  • Stars:

    By: Mr P

    Sold Price - 625,000

    Would you recommend? - Yes

    Tom was very proactive in dealing with us the sellers and also our Solicitor. He was knowledgeable about the market giving us hints and tips to make the property more appealing to viewers. He was always polite and approachable making the whole experience less stressful.

  • Stars:

    By: M Mouland

    Sold Price - 488,000

    Would you recommend? - Yes

    Very helpful, courteous, always phoned to arrange viewings gave plenty of feedback from viewings gave advise on final process.

  • Stars:

    By: Mrs Wartenberg

    Sold Price - 105,000

    Would you recommend? - Yes

    Mr Tom Glancy was very helpful throughout the whole sales procedure. He was prompt in answering any queries I had on the sale, (it was appreciated due to the fact that I reside in Germany, the distance would have made the sale more complicated if I did not have the assistance from Mr Glancy, I do appreciate this fact). He kept me up-dated with the whole procedure and organised the flat to be emptied. As I could not be present myself, I had full confidence in Mr Glancy to carry out all that was required to be done (even reading the meters and forwarding them onto the relevant utility firm. In addition, Mr Glancy advised me of a competent solicitor at Davisons, Mr Lloyd Richards, which I was totally satisfied with. If in the future I intend to sell my property, I would not hesitate to request his duties once again.

  • Stars:

    By: VNT Developments

    Sold Price - 165,000

    Would you recommend? - Yes

    Excellent service sold 3 apartments and assisted throughout all the way to completion, also let an apartment for me to within a very short period of time

  • Stars:

    By: Nick B

    Sold Price - 165,000

    Would you recommend? - Yes

    Tenacious Tom! Quickly processed enquiries into firm offers; clear thinking & advice. Once the conveyancing was underway Tom was on the front foot and up to speed with comms between the lawyers and the buyer from the outset and right throughout the process. Whenever I rang he knew the current status; just as well as this became rather protracted with the usual long-leasehold complications in multi-occupancy buildings and a very diligent, enquiring buyer.
    Nick

  • Stars:

    By: Shalina Sharma

    Sold Price - 500,000

    Would you recommend? - Yes

    I wanted to say thank you to genius Tom who is so professional in his work. In the beginning I use to think that he is too pushy and wants everything in fast track but soon I realise that his way of dealing with his work is so unique and appropriate. His negotiating skills are marvelous & unbelievable!
    He is so dedicated and understand customers emotionally as well. Being single with young children he kept me informed at each and every stage of the sales. In short with his magic communication skills he can turn impossible missions too possible.
    I personally think he should be nominated as the best sales negotiator in this area. My property was stuck with Brian and holt for so many months but with Tom's hard effort, he helped us to sell our house which was so difficult for the rest of the local estate agents.
    Tom Good luck to you in your career. Our best wishes are always with you!

  • Stars:

    By: Dom Carrick

    Would you recommend? - Yes

    Tom Was very helpful from start to finish. We gave him are requirements and he found the perfect house for us.
    We had some negotiations and he dealt with them professionally and quickly.

    Will definitely look for Tom if we intend to sell in the future.

  • Stars:

    By: R Clutterbuck

    Would you recommend? - Yes

    Tom was very pleasant and friendly on all occasions, he kept me very well informed throughout the process of the sale. I would highly recommend Tailor Made and was more than satisfied with the service.

  • Stars:

    By:Ade Webb

    Would you recommend? - Yes

    Thanks Tom. Friendly, proactive, quick, polite... all made for a smooth transaction. Your help appreciated from beginning to end as I'm sure it will be by the vendors.

  • Stars:

    By: Susy

    Would you recommend? - Yes

    While looking for a property to buy in Kenilworth I dealt with a lot of estate agents Tom Glancy at was definitely the most helpful. He remembered my search criteria, so I didn't have to keep reminding him of it every phone call. I always felt confident that he would keep me up to date with new properties coming on to the market. He always listened to feedback about properties and then remembered this when showing us future properties. He was always efficient and returned my many calls promptly. Basically Tom made house hunting as easy as possible.


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